28. Factors to be taken into account by adjudicating officer
While adjudicating the quantum of penalty under section 26, the adjudicating officer shall have due regard to the following factors, namely:—
(a)
the amount of disproportionate gain or unfair advantage, wherever quantifiable, made as a result of the default;
(b)
the repetitive nature of the default.
[(c) the loss caused to a consumer and amount of compensation thereof.]
Amendment notes (1)
- Ins w.e.f. 1-1-2023 . Ins. by Act 19 of 2022, s. 13 (w.e.f. 1-1-2023).